for personal growth and recovery
815-432-5241


Print This Page

Consumer Rights

It is important for you to know that you have a right to confidentiality during your treatment. This right will be protected except when suicidal or homicidal plans are expressed. At that time, all necessary parties will be informed for your protection.

Consumer Rights Statement

As a consumer of services at our Center you have the following rights:

  1. You have the right to be free of discrimination or prejudice in receiving treatment regardless of age, gender, race, religion, sexual orientation, national origin, physical situation, psychological characteristics or religious and spiritual beliefs.
     
  2. You have the right to have services that are responsive to your age, gender, social supports, cultural orientation, psychological characteristics, sexual orientation, physical situation and personal beliefs (i.e. spiritual).
     
  3. You have the right to receive treatment and services regardless of your source(s) of financial support.
     
  4. You have the right to individualized treatment.
     
  5. You have the right to be involved in the assessment and development of your Treatment Plan and to discuss any aspect of your treatment with your counselor.
     
  6. You have the right to treatment in the least restrictive environment.
     
  7. You have the right to have all information about you and your treatment to be held in strict confidence in accordance with the state, federal and agency regulations and laws on confidentiality. The rights on confidentiality is governed by the Mental Health and Developmental Disabilities Confidentiality Act [740 ILCS 110], and by the Health Insurance Portability and Accountability Act of 1996, HIPPA (45 CFR 160 and 164). Clients with substance abuse issues are further protected by federal confidentiality regulations (see 42 CFR, Part 2, Confidentiality of Alcohol & Drug Abuse Patient Records, 1987).
     
  8. You have the right to be informed about the nature of your care, procedures and treatment received in understandable terms.
     
  9. You have the right to be informed about all possible consequences and benefits of all medications and treatment procedures used, and to give a written consent for treatment and a copy of your treatment plan.
     
  10. You have the right to examine and receive an explanation of your bill, regardless of source of payment.
     
  11. You have the right to stop treatment whenever you wish and to be informed of the consequences resulting from a refusal of treatment.
     
  12. You have the right to be given help in meeting your continuing emotional and physical requirements upon case closing.
     
  13. If you are 14 to 17 years of age, you are entitled to active participation in treatment and have up to five counseling sessions without parent or guardian knowledge or consent. Consent for treatment becomes necessary by law after five sessions.
     
  14. You have the right to treatment free from any forms of abuse including psychological abuse, physical abuse, sexual abuse, punishment, neglect, harassment, humiliation, threats, fiduciary abuse and exploitation.
     
  15. You have the right to receive considerate and respectful care.
     
  16. You have the right to not be “abandoned” in treatment.
     
  17. You have the right to not be denied, suspended, or terminated from services or have services reduced from exercising any of your rights.
     
  18. You have the right to confidentiality of HIV antibody and/or AIDS status
     
  19. You have the right to know the name of the person coordinating your care.
     
  20. You have the right to have the opportunity to evaluate the agency’s service.
     
  21. You have the right to receive Crisis Services.
     
  22. You have a right to request a copy of the agency Code of Ethics and Professional Behavior.
     
  23. You have the right to file a grievance up to the level of the Executive Director.
     
  24. You have the right to informed consent.
     
  25. You have a right to access your own lawyers or have referral information to access legal entities.
     
  26. You have a right to go to advocacy/self help groups
     
  27. You have a right to refuse services from the person you get assigned and a right to request a specific clinician, if available.
     
  28. You have a right to information in sufficient time for decision making.
     
  29. You have a right to refuse concurrent or dual treatments for multiple problems.
     
  30. You have a right to not complete releases of information and a right to revoke them, if already completed.
     
  31. You have a right to an investigation and resolution of any alleged infringement of rights within specific time frames. You will not face retribution or retaliation if you act in good faith in making a report.
     
  32. You have the right to contact a public payor (Department of Human Services, Department of Children and Family Services, Department of Rehabilitative Service and Department of Alcoholism and Substance Abuse).
     
  33. You have the right to a description of the route of appeal available when you disagree with a facility’s policies or procedures. You have the right to contact the Guardianship and Advocacy Commission and Equip for Equality if you feel your rights are being violated.
     
  34. Iroquois Mental Health Center does not conduct human subject research.

Consumer rights.doc

 
 
 
Iroquois Mental Health Center | 323 W. Mulberry Street | Watseka, IL 60970 | 815-432-5241 | TDD. 815-432-4254 | Fax. 815-432-4537

© Copyright 2016-Iroquois Mental Health Center. All rights reserved|Website design and development by Americaneagle.com
close (X)